Fix "550 5.7.25": Your sending IP is missing valid reverse DNS (PTR)
Bouncing with 550 5.7.25? It means your sending IP is missing valid reverse DNS (PTR).
How to fix it
Add a PTR record that matches your sending hostname.
Prevent it long-term
- Authenticate with SPF, DKIM and DMARC.
- Send from a dedicated, reputation-clean IP.
- Keep bounce and complaint rates low.
How Rainmail helps
Rainmail sends from your own domain on a dedicated, isolated IP with SPF, DKIM, DMARC, reverse-DNS and managed warm-up handled for you, plus an AI that watches your list health and deliverability — and it welcomes the senders Amazon SES, SendGrid and Mailchimp reject, from $8. Run the free 10-second checker or see plans.